PRIVACY POLICY
This policy explains what personal information Africa Dreamland Tours & Safaris ("Africa Dreamland," "we," "us") collects when you use this website or book a safari with us, how we use it, and the choices you have. By using this site or making a booking, you agree to the practices described below.
Information We Collect
We collect information you give us directly, information gathered automatically as you browse, and information we receive from booking or payment partners on your behalf.- You provide directly: name, email, phone number, postal address, passport/ID details for park permits, dietary or medical needs relevant to your trip, and payment details when you book.
- Collected automatically: IP address, browser and device type, pages visited, and referring website, gathered via cookies and similar technologies.
- From third parties: confirmation details from camps, hotels, airlines, or payment processors we work with to fulfil your booking.
How We Use Your Information
- To plan, confirm, and manage your safari booking, including arranging accommodation, transport, and permits
- To communicate with you before, during, and after your trip
- To process payments and prevent fraud
- To improve this website and understand how it's used
- To send marketing communications, only where you've opted in, and with an easy way to opt out at any time
- To meet legal, tax, and regulatory obligations
Data Security
We use reasonable technical and organisational measures to protect your information, including secure payment processing and restricted access to personal data. No method of transmission or storage is completely secure, so we can't guarantee absolute security.Data Retention
We keep personal information for as long as needed to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements — typically for the duration of our relationship with you plus a reasonable period afterward, after which it is securely deleted or anonymised.Your Rights & Choices
Depending on where you live, you may have the right to:- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, subject to legal or contractual obligations
- Opt out of marketing communications at any time
- Object to or restrict certain uses of your data
Third-Party Links
Our site may link to third-party websites, including camps and partners featured in our itineraries. We aren't responsible for the privacy practices of those sites, and we encourage you to review their policies separately.Children's Privacy
This site is not directed at children, and we do not knowingly collect personal information from children without parental involvement. Where children travel as part of a family booking, we only collect the information necessary for that booking, provided by a parent or guardian.International Data Transfers
As an international tour operator based in Tanzania, your information may be processed in Tanzania and other countries where we or our partners operate, which may have different data protection laws than your home country. Where required, we take steps to ensure your information remains protected in line with this policy.Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review it periodically.Contact Us
If you have questions about this policy or how we handle your information, get in touch:
